Our online system is sensitive to fraudulent order attempts.

We reserve the right the to ask for verification/ identification that validates the current shipping and billing address on the order. We respect the privacy of our customers and any verification sent will only be used to verity against the information used in Shopify for the order.

This may include: Picture ID, Leasing information, utility bill information (with blocked out account numbers).

To avoid a delay with your order processing time, please ensure that the billing address and contact information matches the credit card or debit used for the purchase. In the event that your shipping information does not match the credit or debit cardholder's name and billing address used, your order may be held pending verification. This may require us to contact you by email or phone for proof of verification.

If we are unable to verify orders within 7 business days, orders will be retunded to the original method of payment.